MET Romania meets the current needs of household consumers with a simple, efficient and manageable service that saves time and energy: MET Household.
Choosing the MET Household offer brings numerous benefits.
It is Durable: the guaranteed contractual period is 12 months. - Through MET Household you can conclude contracts for periods of 12 months.
It is Safe: the tariff plan is easy to compare (without a daily subscription). - The price offered under MET Household does not contain any daily subscriptions that could increase your final bill.
It is Predictable: it provides the possibility to send the monthly consumption (self-reading). - For a more efficient control of your bills, MET Household gives you the possibility to send your consumption monthly, through self-reading.
It is Transparent: the bill is detailed. - The bill issued for consumption of customers that chose MET Household is detailed and contains both the monthly, consumption and all the fees and tariffs applicable to electricity (such as the transmission and distribution tariffs, the cogeneration fee, green certificates, the excise duty, VAT etc).
It is Accessible: we make available for customers various and diversified methods of payment. - In order to support its customers, MET Romania offers a variety of ways to pay the bills: postal order, payment order, cash at the headquarters of the single point.
It is Personal: we provide a dedicated person responsible for the contract. - MET Romania puts at your disposal a dedicated person, who takes over your remarks and referrals, in order to speed up their resolution.
You are Connected: on the web platform there is a special contract management area. - You will be able to easily manage all aspects of collaboration through the web platform HERE.
We believe that developing their own business needs to remain the main concern of our customers. That is why is needed a partner concerned with managing consumer concerns about the supply of electricity. Prioritizing customer interests and building on the values of a solid partnership, MET Romania launched the offer MET Non-household.
Choosing the MET Non-household offer brings numerous benefits:
It is Predictable: it provides the possibility to send the monthly consumption (self-reading). - For a more efficient control of your bills, MET Non-household gives you the possibility to send your consumption monthly, through self-reading.
It is Transparent: the bill is detailed. - The bill issued is detailed and contains both the monthly consumption and all the fees and tariffs applicable to electricity (such as the transmission and distribution tariffs, the cogeneration fee, green certificates, the excise duty, VAT etc.).
It is Accessible: we make available for customers various and diversified methods of payment. - In order to support its customers, MET Romania offers a variety of ways to pay the bills: postal order, payment order, cash at the headquarters of the single point.
It is Personal: we provide a dedicated person responsible for the contract. - MET Romania puts at the disposal of each customer through Non-household a dedicated person, who takes over your remarks and referrals, in order to speed up their resolution.
You are Connected: on the web platform there is a special contract management area. - You will be able to easily manage all aspects of collaboration through the web platform HERE.
The change of electricity supplier by the end customer is done in accordance with ANRE Order no. 3/2022, being a free process.
The process includes all the stages through which, during the development of the electricity supply contract, you can decide as a final customer to unilaterally terminate the contract concluded with the current supplier and conclude a supply contract with a new supplier.
The process of changing the supplier through POSF starts on the date on which the change of supplier is requested, the effective change of the supplier through POSF occurring on the first day after the expiry of a 24-hour interval from the initiation of the procedure. By way of derogation, the final consumer may choose to apply the contract at a later date.
The end customer has the right to withdraw from a contract concluded through POSF, within 14 days from the conclusion of the contract, regardless of whether or not it has started to take effect. Termination of the supply contract by the end customer's resignation has no effect on the obligations arising from the execution of the contract until the moment of its termination.
Copy of the Tax registration certificate (non-household) or Identity Card (household);
Declaration on the applicant's own responsibility:
regarding the possession of a housing right, specifying its quality (owner / co-owner, sole heir, co-heir, husband, tenant, beneficiary of life annuity, etc.);
the fact that there are no housing disputes concerning the space for which the contract is requested and, if the contrary is proved, the expression of the agreement for the termination of the contract, with the possibility of updating the declaration, if necessary, both by means of distance communication and by tacit agreement;
The written agreement of the applicant regarding the request for conclusion of the contract
Other necessary information: Monthly electricity consumption recorded over the past 12 months;
Please send to us all the documents scanned, by e-mail, at the address info.metro@met.com. For any clarifications you will be contacted by phone.
If you believe that our standard offer does not fit your needs, we can meet your needs through a personalized offer as soon as you send us by e-mail at info.metro@met.com with the following information:
Company name and Tax Identification Number;
Your name and position;
Your contact details (phone and e-mail);
Preliminary information: average monthly consumption, voltage level and locality (ies) where your place (s) of consumption are located.
