ENERGY

1.1. Offer for household consumers

MET Romania meets the current needs of household consumers with a simple, efficient and manageable service that saves time and energy: MET Home.
Choosing the MET Home offer brings numerous benefits.

  • It is Convenient: the price is fixed and guaranteed. - The price offered through MET Home is fixed throughout the contract. Moreover, no matter if the electricity prices increase significantly in the market, your contractual price is guaranteed through MET Home.
  • It is Durable: the guaranteed contractual period is 12 months. - Through MET Home you can conclude contracts with fixed prices for periods of 12 months.
  • It is Safe: the tariff plan is easy to compare (without a daily subscription). - The price offered under MET Home does not contain any daily subscriptions that could increase your final bill.
  • It is Predictable: it provides the possibility to send the monthly consumption (self-reading). - For a more efficient control of your bills, MET Home gives you the possibility to send your consumption monthly, through self-reading.
  • It is Transparent: the bill is detailed. - The bill issued for consumption of customers that chose MET Home is detailed and contains both the monthly, consumption and all the fees and tariffs applicable to electricity (such as the transmission and distribution tariffs, the cogeneration fee, green certificates, the excise duty, VAT).
  • It is Accessible: we make available for customers various and diversified methods of payment. - In order to support its customers, MET Romania offers a variety of ways to pay the bills: postal order, payment order, cash at the headquarters of the single point.
  • It is Personal: we provide a dedicated person responsible for the contract. - MET Romania puts at your disposal a dedicated person, who takes over your remarks and referrals, in order to speed up their resolution.
  • You are Connected: on the web platform there is a special contract management area. - You will be able to easily manage all aspects of collaboration through the web platform.

 Required documents 

 1.2 Offer for non-household consumers

We believe that developing their own business needs to remain the main concern of our customers, and the volatility and fluctuations of the electricity market remain in the supplier's care.
That is why a predictable service is needed, as well as a partner concerned with managing consumer concerns about the supply of electricity. Prioritizing customer interests and building on the values of a solid partnership, MET Romania launched the offer MET Centi A. 
Choosing the MET Centi A offer brings numerous benefits:

  • It is Safe: the price is fixed and guaranteed. - The price offered through MET Centi A is fixed throughout the contract. Moreover, no matter if the electricity prices increase significantly in the market, your contractual price is guaranteed through MET Home.
  • It is Durable: the guaranteed contractual period is 12 months. - Through MET Centi A you can conclude contracts with fixed prices for longer periods, of 12 months.
  • It is Predictable: it provides the possibility to send the monthly consumption (self-reading). - For a more efficient control of your bills, MET Centi A gives you the possibility to send your consumption monthly, through self-reading.
  • It is Transparent: the bill is detailed. - The bill issued is detailed and contains both the monthly consumption and all the fees and tariffs applicable to electricity (such as the transmission and distribution tariffs, the cogeneration fee, green certificates, the excise duty, VAT etc.).
  • It is Accessible: we make available for customers various and diversified methods of payment. - In order to support its customers, MET Romania offers a variety of ways to pay the bills: postal order, payment order, cash at the headquarters of the single point.
  • It is Personal: we provide a dedicated person responsible for the contract.  - MET Romania puts at the disposal of each customer through MET Centi A a dedicated person, who takes over your remarks and referrals, in order to speed up their resolution.
  • You are Connected: on the web platform there is a special contract management area. - You will be able to easily manage all aspects of collaboration through the web platform www.met.com.

 Required documents

2. Change of supplier

Changing the supplier should be a simple procedure, therefore MET Romania supports the consumers and proposes solutions to avoid the bureaucracy of the process of changing the supplier. To become a customer of MET Romania, the procedure can be carried out online, in a simple, quick and efficient manner.

 2.1. "General contractual conditions"

 Documents:  "General contractual conditions for electricity supply"

 2.2 Contract

 Documents: "Draft Electricity Supply Contract"

 2.3. Documents necessary to change the electricity supplier according to ANRE Order 64/2014

  • Copy of the Tax registration certificate (non-household) or Identity Card (household);
  • Signed offer;
  • Premise agreement (proving the transfer of ownership or use to you);
  • Connection technical approval or Connection Certificate if applicable
  • Monthly electricity consumption recorded over the past 12 months;
  • Request to conclude the contract, according to "Draft application for the conclusion of the electricity supply contract_household " or "Draft application for the conclusion of the electricity supply contract_non-household"

Documents: "Draft application for the conclusion of the electricity supply contract_household";

Then, we will ask you to send to us all the documents scanned, by e-mail, at the address info.metro@met.com. For any clarifications you will be contacted by phone.

3. Request a personalized offer

If you believe that our standard offer does not fit your needs, we can meet your needs through a personalized offer as soon as you send us by e-mail at info.metro@met.com with the following information:

  • Company name and Tax Identification Number;
  • Your name and position;
  • Your contact details (phone and e-mail);

Preliminary information: average monthly consumption, level of voltage and the locality/localities where your place(s) of consumption is/are located.